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    What is e.Commerce?

    e.Commerce is selling goods using web pages and the internet, it is conducting business on-line. This includes, buying and selling products, digital cash such as Paypal, and via Electronic Data Interchange (EDI).

    Some of the components of e-commerce include:

    • Electronic presentation of goods and services (catalog)
    • On-line ordering and payment processing (SSL)
    • Automated customer account inquiries
    • Receipt generation and on-line bill/account presentation

    A few ways to implement e-commerce include:

    • Develop an interactive database-driven online catalog
    • Add secure on-line ordering capabilities with electronic payment, real-time shipping quotes and electronic receipts
    • Web-enable invoices, receipts and statements for real-time presentation

    Benefits of e-commerce include:

    • Increased order capacity with less human intervention
    • Incresed margins by improving the transaction cycle processes
    • Improved customer service by providing customers "What they want, when they want it"

    How does it work?




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